Privacy Policy
Glow Jewellery ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.glowjewellery.ie] or interact with us.
1. What Information We Collect
We collect different types of information depending on how you interact with us:
a. Personal Information
Name
Email address
Phone number
Shipping & billing address
Payment details (processed securely through third-party providers)
b. Technical Data
IP address
Browser type
Device information
Pages visited and time spent on our website
c. Marketing Preferences
Subscription to newsletters or promotions
Interaction with our emails or ads
2. How We Use Your Information
We use your personal data to:
Process and fulfil your orders
Provide customer support
Communicate updates, offers, and news (if opted in)
Improve our website and services
Comply with legal obligations
3. How We Share Your Data
We do not sell your personal data. We may share your information with:
Payment processors (e.g., Stripe, PayPal)
Delivery partners (e.g., An Post)
Service providers (e.g., email marketing platforms like Mailchimp)
Legal authorities, if required by law
All third parties are required to process your data in accordance with GDPR.
4. How We Store & Protect Your Data
We use secure servers and encryption protocols to protect your data. Only authorised personnel have access to personal information. While we strive to protect your data, no system is 100% secure.
5. Your Data Rights
Under GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data ("right to be forgotten")
Object to or restrict how your data is processed
Request data transfer to another service (data portability)
Withdraw consent for marketing at any time
To exercise these rights, contact us at lauren@glowjewellery.co
6. Cookies
We use cookies to improve your browsing experience and understand how visitors use our site. You can control cookie settings through your browser or our cookie banner.
7. Third-Party Links
Our website may include links to third-party sites (e.g., Instagram, payment gateways). We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website, with the “Effective Date” updated.
10. Contact Us
If you have questions about this Privacy Policy or how we use your data, contact us at:
Glow Jewellery
Email: lauren@glowjewellery.co
Website: [www.glowjewellery.ie]